FAQs

Check your Theme Options Panel for the Global XHTML code section. You can paste your Analytics code there. The Global XHTML field supports other tracking methods as well. You can insert any XHTML or JavaScript code into that field and it will be displayed globally at the very bottom of your site. I've attached a screenshot.

Yes, our themes include support for <!--nextpage-->, the <!--more--> tag, search capabilities, content excerpts, sticky posts, links, archives & thumbnails. Chances are, if WordPress® can do it, our themes will support it. We try to think of everything. If there IS something not supported by one of our themes, please shout in our direction, because we would love to hear about it.

Yes, they not only support the use of Gravatars, but they also provide an intuitive interface for visitors that do not have a Gravatar yet. You can test this out by typing an email address into the comment form. If there is no Gravatar associated with your email address, a special avatar is displayed that says: "No Gravatar?, Get one!". If clicked, it spawns a popup window that leads to Gravatar.com. The idea is to give everyone the opportunity to get their own Gravatar if they want to. I've attached a screenshot.

Yes, you just need to enable threaded comments within WordPress®. See: Settings -> Discussion. I've attached a screenshot image.

It's a piece of cake. There is an option for this under: Theme Options. You can upload your logo using the Media Library in WordPress®. You can also upload a custom Favicon image if you wish. Our themes use a 24-bit PNG logo image with alpha transparency. If the logo that you created is bleeding off its edges; in other words, not blending into the coloration behind it, this means that you probably created a GIF image, or an 8-bit PNG without alpha transparency. I've attached a screenshot from our Theme Options panel.

If you're a Premium Member and you decide to cancel your subscription, you will lose access to the site, along with your ability to download software available on the site. You will no longer have access to support-related content, you will no longer have access to newly released themes, and you will no longer receive updates or security patches. If you cancel, and then you decide to re-subscribe at a later date, you will have to pay the one-time sign up fee again.

All of that being said, if you cancel your Premium Membership, any themes ( or other software ) that you downloaded while your subscription was effective will remain functional, and you may continue to use the software on unlimited domains for as long as you like :-)

If you're a Basic Member, you won't need to cancel because Basic Membership is NOT recurring.

Our software requires PHP 5.2+, running on an Apache web server, with WordPress® installed. Almost every hosting provider meets these basic requirements. We recommend Rackspace®(Cloud Sites), HostGator or BlueHost; but there are many providers to choose from. Our themes are compatible with both dedicated and shared hosting packages. Including Cloud Computing models. As long as their running Apache with PHP 5.2 or higher.

Compatibility with different versions of WordPress® will vary depending on the specific product you've selected. If you need to know whether a particular theme, plugin or widget will be compatible with the version of WordPress® that you're using, please click the ReadMe/Documentation button for the product in question; and review its Specifications.

We update the product's Specifications whenever updates are released, and also whenever new versions of WordPress® are tested for compatibility against the product. A Changelog is maintained for each product so you can follow along with our progress. In the product's Specifications, we provide information about the minimum system requirements, along with details about compatibility with the latest version of WordPress®.

If you've been using the product for awhile, you should check the latest Specifications for the product before you update your WordPress® software; just to make sure everything will remain compatible after the upgrade. In some cases you may need to download the latest version of the software and upgrade it at the same time you upgrade the WordPress® framework. This is why we recommend Premium Membership, because it includes ongoing access to support-related content & services. Including updates and security patches for all of our software.

W3C Validated / Cross-Browser Compatible

The World Wide Web Consortium (W3C) develops interoperable technologies (specifications, guidelines, software, and tools) to lead the web to its full potential. Their validator checks the markup validity of web documents. Our software has passed all of the W3C validation guidelines for XHTML 1.0. Our software will function properly on both PC & Mac based operating systems; and with the following browsers:

• Internet Explorer 7+ ( yes, including version 8+ )
• Firefox® 1.5+ ( yes, including versions 2 & 3+ )
• Safari 3+ ( yes, including version 4+ )
• AOL® Browsers with IE7+
• iPhone® / AppleWebKit
• iPad® / AppleWebKit
• Google® Chrome
• Opera® 9+

Our products will also perform well in lesser-known browsers using
Gecko/Trident/Presto/WebKit and other modern engines. Here is a full list.

Outdated browsers include:
IE6, Netscape & older versions of AOL.

IE6 is all but extinct. IE6 users MUST upgrade to IE7+. IE6 has lots of issues with modern websites and fails to deliver consistent results. PriMoThemes.com does not support IE6 for a variety of reasons; including security, the lack of support for PNG graphics, the lack of support for CSS selectors, box-model issues, hover support, and the list goes on. Please read the IE6 obituary notice for further details.