Community Support Forums

What theme are you using?

Now, when I try to use the site for anything, I get the message: "You need [ s2Member v3.5.2+ ] to use this theme. Please install the plugin to satisfy system requirements." I'm a bit confused and wondering if I screwed something up by deleting the original folder. Any assistance and/or advice you could offer is greatly appreciated.

It sounds like you're running a theme that requires the s2Member plugin.
Since the s2Member plugin is not currently active on your site, you'll need to go straight to your Dashboard, log in, and enable the s2Member plugin first. Then your theme should be satisfied. You can access your Dashboard, by going directly to your login page:

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http://yoursite.com/wp-login.php

Jason Caldwell wrote:

Now, when I try to use the site for anything, I get the message: "You need [ s2Member v3.5.2+ ] to use this theme. Please install the plugin to satisfy system requirements." I'm a bit confused and wondering if I screwed something up by deleting the original folder. Any assistance and/or advice you could offer is greatly appreciated.

It sounds like you're running a theme that requires the s2Member plugin.
Since the s2Member plugin is not currently active on your site, you'll need to go straight to your Dashboard, log in, and enable the s2Member plugin first. Then your theme should be satisfied. You can access your Dashboard, by going directly to your login page:

Code: Select all

http://yoursite.com/wp-login.php

Thanks. I edited my post shortly after I solved the problem. I'm using the s2CleanTheme, but as I said, I messed up the folder hierarchy when manually installing.

Thanks for the update.

I just did an automatic update of S2member and S2Member Pro. But at first I got a failure error for S2Member Pro. The I clicked update automatically again and it seemed to work fine.

Except, when I checked my payment page, my Authorize.net payment code was showing. Instead of the payment form that normally shows.

Plus when I checked my plug ins and the S2Member plug in, it looks like the pro version is gone.

I tried reloading it, but it does not seem to be working. It still does not show the pro version and the payment codes are showing instead of the form. I don't even understand how html code would be showing.

Help! I need the payment form up so people can sign up.

Thanks.

I've tried deleting and reloading s2Member and s2Member pro. It just will not recognize s2Member pro.

Thanks for reporting this important issue.

hbgi123 wrote:I've tried deleting and reloading s2Member and s2Member pro. It just will not recognize s2Member pro.

It sounds like your directory structure might be wrong. Did you upload via FTP? Either way, please check your directory structure via FTP and make sure you have this...

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/wp-content/plugins/s2member/s2member.php
/wp-content/plugins/s2member-pro/pro-module.php

Of course, there are MANY other files/folders, but just check to be sure you have this structure.

For instance, some site owners will inadvertently have something like this,
which will NOT work as expected.

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/wp-content/plugins/s2member/s2member/s2member.php
/wp-content/plugins/s2member-pro/s2member-pro/pro-module.php

( bad, nested sub-directories for plugins will cause trouble for you )

That is exactly what I did! Thank you Jason. Amazing how easy this works when you do it right!

Thanks again, I appreciate the help.

Joanne

Great! Thank you for reporting back on this. Much appreciated.