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Upgrading to the latest version ( instructions )

Common Questions/Problems/Tips. Posted by Administrators & Support Reps.

Re: Upgrading to the latest version ( instructions )

Unread postby Eduan » October 31st, 2011, 5:21 pm

What theme are you using?
Now officially accepting Professional s2Member installations along with Bruce C (a.k.a. Ace).

If you're interested in a Professional s2Member Installation, or a Custom Coding Job, you can send your request here.
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Re: Upgrading to the latest version ( instructions )

Unread postby Jason Caldwell » October 31st, 2011, 5:22 pm

Now, when I try to use the site for anything, I get the message: "You need [ s2Member v3.5.2+ ] to use this theme. Please install the plugin to satisfy system requirements." I'm a bit confused and wondering if I screwed something up by deleting the original folder. Any assistance and/or advice you could offer is greatly appreciated.
It sounds like you're running a theme that requires the s2Member plugin.
Since the s2Member plugin is not currently active on your site, you'll need to go straight to your Dashboard, log in, and enable the s2Member plugin first. Then your theme should be satisfied. You can access your Dashboard, by going directly to your login page:
Code: Select all
http://yoursite.com/wp-login.php
~ Jason Caldwell / Lead Developer
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Re: Upgrading to the latest version ( instructions )

Unread postby luthimir » October 31st, 2011, 8:16 pm

Jason Caldwell wrote:
Now, when I try to use the site for anything, I get the message: "You need [ s2Member v3.5.2+ ] to use this theme. Please install the plugin to satisfy system requirements." I'm a bit confused and wondering if I screwed something up by deleting the original folder. Any assistance and/or advice you could offer is greatly appreciated.
It sounds like you're running a theme that requires the s2Member plugin.
Since the s2Member plugin is not currently active on your site, you'll need to go straight to your Dashboard, log in, and enable the s2Member plugin first. Then your theme should be satisfied. You can access your Dashboard, by going directly to your login page:
Code: Select all
http://yoursite.com/wp-login.php


Thanks. I edited my post shortly after I solved the problem. I'm using the s2CleanTheme, but as I said, I messed up the folder hierarchy when manually installing.
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Re: Upgrading to the latest version ( instructions )

Unread postby Cristián Lávaque » November 2nd, 2011, 2:42 am

Thanks for the update. :)
Cristián Lávaque http://cristianlavaque.com
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Re: Upgrading to the latest version ( instructions )

Unread postby hbgi123 » November 8th, 2011, 2:29 pm

I just did an automatic update of S2member and S2Member Pro. But at first I got a failure error for S2Member Pro. The I clicked update automatically again and it seemed to work fine.

Except, when I checked my payment page, my Authorize.net payment code was showing. Instead of the payment form that normally shows.

Plus when I checked my plug ins and the S2Member plug in, it looks like the pro version is gone.

I tried reloading it, but it does not seem to be working. It still does not show the pro version and the payment codes are showing instead of the form. I don't even understand how html code would be showing.

Help! I need the payment form up so people can sign up.

Thanks.
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Re: Upgrading to the latest version ( instructions )

Unread postby hbgi123 » November 8th, 2011, 3:24 pm

I've tried deleting and reloading s2Member and s2Member pro. It just will not recognize s2Member pro.
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Re: Upgrading to the latest version ( instructions )

Unread postby Jason Caldwell » November 8th, 2011, 4:14 pm

Thanks for reporting this important issue.
hbgi123 wrote:I've tried deleting and reloading s2Member and s2Member pro. It just will not recognize s2Member pro.
It sounds like your directory structure might be wrong. Did you upload via FTP? Either way, please check your directory structure via FTP and make sure you have this...
Code: Select all
/wp-content/plugins/s2member/s2member.php
/wp-content/plugins/s2member-pro/pro-module.php
Of course, there are MANY other files/folders, but just check to be sure you have this structure.

For instance, some site owners will inadvertently have something like this,
which will NOT work as expected.
Code: Select all
/wp-content/plugins/s2member/s2member/s2member.php
/wp-content/plugins/s2member-pro/s2member-pro/pro-module.php
( bad, nested sub-directories for plugins will cause trouble for you )
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
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Re: Upgrading to the latest version ( instructions )

Unread postby hbgi123 » November 8th, 2011, 4:48 pm

That is exactly what I did! Thank you Jason. Amazing how easy this works when you do it right! :D

Thanks again, I appreciate the help.

Joanne
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Re: Upgrading to the latest version ( instructions )

Unread postby Jason Caldwell » November 8th, 2011, 4:55 pm

Great! Thank you for reporting back on this. Much appreciated.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
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