Community Support Forums

Re: Custom registration fields missing

2012-02-06T15:50:10-05:00

Yes, please provide us with those details and perhaps it will uncover the underlying issue.
I would advise taking a look at this article just to rule it out.
viewtopic.php?f=36&t=14787

Statistics: Posted by Jason Caldwell — February 6th, 2012, 3:50 pm

Re: Custom registration fields missing

2012-02-03T00:04:33-05:00

How odd. So you ended up with just WordPress and s2Member and you still had the problem?

What WordPress and s2Member versions do you have? What browsers does this happen with?

Could you check Firefox' Error Console when you load that page, if there's any error? Firefox menu -> Options -> Error Console

Statistics: Posted by Cristián Lávaque — February 3rd, 2012, 12:04 am

Re: Custom registration fields missing

2012-01-28T12:02:52-05:00

Hi, I did everything you suggested:

uninstalled s2Member (via ftp) and reinstalled it
changed theme to twenty 10
deactivated my other plugins: Easy Columns, Tim Thumb vulnerability Scan

I got the same thing...no drop down menu for customizing the registration form fields. Note that this feature was working when I first installed s2member last fall.

Thanks for your help.

Statistics: Posted by RGIIEF — January 28th, 2012, 12:02 pm

Re: Custom registration fields missing

2012-01-28T04:38:22-05:00

That's odd. Could you try re-installing the plugin in case there was a problem when you updated? viewtopic.php?f=36&t=247

Remember to have the deactivation safeguards enabled. WP Admin -> s2Member -> General Options -> Deactivation Safeguards

If re-installing doesn't work, you can check for a JavaScript conflict, which may be caused by the theme or another plugin. Try, a test, changing to the default theme (TwentyEleven) and see if your custom fields setting works properly then. If not, try deactivating other plugins one by one and check after each if the problem is gone.

I hope that helps.

Statistics: Posted by Cristián Lávaque — January 28th, 2012, 4:38 am

Custom registration fields missing

2012-01-27T13:09:40-05:00

Since I upgraded to the latest version of s2Member, I can no longer add custom fields to my registration form. I see the words "Custom Registration/Profile Fields" but the area next to it is blank. Any help is welcome!

This is what I see:

Statistics: Posted by RGIIEF — January 27th, 2012, 1:09 pm