Community Support Forums

Re: Missing the Refund FEE

2010-08-17T11:43:05-05:00

@COMPLETED/TODO :: negative FEE amount, as Replacement Code for Refunds/Reversals.

This was addressed in s2Member v3.2. Now available.

- API Notifications. s2Member's API Notification for Refund/Reversals, now includes a negative `%%-fee%%` Replacement Code; referencing the `mc_fee` variable sent through PayPal® IPN responses.

Statistics: Posted by Jason Caldwell — August 17th, 2010, 11:43 am

Re: Missing the Refund FEE

2010-08-10T11:58:01-05:00

Yes. It's

vars['paypal']['mc_fee'] in the following hook:

ws_plugin__s2member_during_paypal_notify_during_subscr_eot_refund_reversal

Thanks.

Statistics: Posted by martonic — August 10th, 2010, 11:58 am

Re: Missing the Refund FEE

2010-08-05T15:43:11-05:00

OK. Thanks for great feature request.

Just to clarify, s2Member reports back a negative amount in the API Notification.

Code:: %%-amount%% = The Negative Amount of the payment, that was refunded or reversed back to the Customer.

But what you're looking for is the FEE amount, that is credited back to you?
@C/TODO :: negative FEE amount, as Replacement Code for Refunds/Reversals.

Statistics: Posted by Jason Caldwell — August 5th, 2010, 3:43 pm

Missing the Refund FEE

2010-07-31T16:53:27-05:00

Hi Jason,

I found an issue involving the "Refund / Reversal" Notification.

As you know, when refunds occur, Paypal refunds some fees, but not necessarily 100% of them.

The amount of FEES refunded to the seller is included in the IPN for a refund, but it is not available as a "Custom Replacement Code" in the Refund / Reversal Notification.

Please add this, as it is a necessary figure to know for accurate bookkeeping.

Thank you very much. Regards, Marty

Statistics: Posted by martonic — July 31st, 2010, 4:53 pm