Community Support Forums

Re: s2m and Mailchimp sign up

2012-01-26T22:47:01-05:00

Thanks so much, Jason. I never thought to check the MailChimp configuration. That was exactly the problem.

Statistics: Posted by face4radio — January 26th, 2012, 10:47 pm

Re: s2m and Mailchimp sign up

2012-01-15T00:34:02-05:00

Thanks for the heads up on this post Raam.

face4radio wrote:
I'm running the site on my local server for testing. I didn't have logging turned on before, so I turned it on and ran another test. Here's the log output:

PHP v5.3.1 :: WordPress® v3.3.1 :: s2Member® v111220 Memory 13.46 MB :: Real Memory 14.00 MB :: Peak Memory 13.75 MB :: Real Peak Memory 14.00 MB bbt.local/wp-login.php?action=register User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 array ( 'function' => 'process_list_servers', 'func_get_args' => array ( 0 => 'subscriber', 1 => '0', 2 => 'test3', 3 => 'testing', 4 => 'b3230056@nwldx.com', 5 => 'Testuser', 6 => 'Three', 7 => '127.0.0.1', 8 => true, 9 => true, 10 => 11, ), 'api_method' => 'listSubscribe', 'list' => '407dcb2e78', 'list_id' => '407dcb2e78', 'merge_array' => array ( 'MERGE1' => 'Testuser', 'MERGE2' => 'Three', 'OPTIN_IP' => '127.0.0.1', 'OPTIN_TIME' => '2012-01-11 17:35:46', ), 'api_merge_array' => array ( 'MERGE1' => 'Testuser', 'MERGE2' => 'Three', 'OPTIN_IP' => '127.0.0.1', 'OPTIN_TIME' => '2012-01-11 17:35:46', ), 'api_email_type' => 'html', 'api_double_optin' => true, 'api_update_existing' => false, 'api_replace_interests' => true, 'api_send_welcome' => false, 'api_response' => true, 'api_success' => true, 'api_properties' => NC_MCAPI::__set_state(array( 'version' => '1.3', 'errorMessage' => '', 'errorCode' => '', 'apiUrl' => array ( 'scheme' => 'http', 'host' => 'api.mailchimp.com', 'path' => '/1.3/', 'query' => 'output=php', 'prefix' => 'us2', ), 'timeout' => 300, 'chunkSize' => 8192, 'api_key' => '764cd2e2d6e7dcca00e6e9092c8857c8-us2', 'secure' => true, )), )

I can see the first and last names of the user I entered in func_get_args array indices 5 and 6 and in the merge_array as MERGE1 and MERGE2. However, when I look at MailChimp all I have is "Testuser" in the Name field:
Screen shot 2012-01-11 at 12.46.19 PM.png

The screenshot you posted would indicate to me that your MailChimp account is missing the MERGE2 data column. You should have both a First and Last Name entry in each Subscriber's Profile. In other words, it sounds like you might need to check on your MERGE field configuration. It should look something like this. Please let me know if this helps, or if I'm missing something?
SNAG-0006.png

Statistics: Posted by Jason Caldwell — January 15th, 2012, 12:34 am

Re: s2m and Mailchimp sign up

2012-01-13T19:36:49-05:00

You're welcome, Mike! Glad we could help.

Statistics: Posted by Raam Dev — January 13th, 2012, 7:36 pm

Re: s2m and Mailchimp sign up

2012-01-13T14:21:37-05:00

Hi. I checked both the 'reprocess' and the 'also process list transactions' checkboxes and the information was successfully added to the list!

thank you, gentlemen! your support has been excellent

Statistics: Posted by loewenberg — January 13th, 2012, 2:21 pm

Re: s2m and Mailchimp sign up

2012-01-13T05:25:54-05:00

Mike, did you configure the list transitions settings? WP Admin -> s2Member -> API / List Servers -> Automate -> Also Process List Transitions

Statistics: Posted by Cristián Lávaque — January 13th, 2012, 5:25 am

Re: s2m and Mailchimp sign up

2012-01-12T18:05:40-05:00

loewenberg:

Raam Dev wrote:
loewenberg: When you promoted the user from Level 1 to Level 2, did you click the checkbox that says 'Re-process List Servers:'?

Statistics: Posted by Raam Dev — January 12th, 2012, 6:05 pm

Re: s2m and Mailchimp sign up

2012-01-12T12:34:08-05:00

loewenberg wrote:
hi Raam. I have enabled logging in the dashboard under S2member/PayPal options/PayPal account details. When I promote the user from level I to level II, nothing is in the logging directory. I appreciate your help in identifying any next steps to get my client's site ready for production. thanks

bump, please!

Statistics: Posted by loewenberg — January 12th, 2012, 12:34 pm

Re: s2m and Mailchimp sign up

2012-01-11T15:09:24-05:00

face4radio: I'm going to consult another support rep and will get back to you. Thank you for your patience.

Statistics: Posted by Raam Dev — January 11th, 2012, 3:09 pm

Re: s2m and Mailchimp sign up

2012-01-11T12:48:01-05:00

I'm running the site on my local server for testing. I didn't have logging turned on before, so I turned it on and ran another test. Here's the log output:

PHP v5.3.1 :: WordPress® v3.3.1 :: s2Member® v111220
Memory 13.46 MB :: Real Memory 14.00 MB :: Peak Memory 13.75 MB :: Real Peak Memory 14.00 MB
bbt.local/wp-login.php?action=register
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
array (
  'function' => 'process_list_servers',
  'func_get_args' => 
  array (
    0 => 'subscriber',
    1 => '0',
    2 => 'test3',
    3 => 'testing',
    4 => 'b3230056@nwldx.com',
    5 => 'Testuser',
    6 => 'Three',
    7 => '127.0.0.1',
    8 => true,
    9 => true,
    10 => 11,
  ),
  'api_method' => 'listSubscribe',
  'list' => '407dcb2e78',
  'list_id' => '407dcb2e78',
  'merge_array' => 
  array (
    'MERGE1' => 'Testuser',
    'MERGE2' => 'Three',
    'OPTIN_IP' => '127.0.0.1',
    'OPTIN_TIME' => '2012-01-11 17:35:46',
  ),
  'api_merge_array' => 
  array (
    'MERGE1' => 'Testuser',
    'MERGE2' => 'Three',
    'OPTIN_IP' => '127.0.0.1',
    'OPTIN_TIME' => '2012-01-11 17:35:46',
  ),
  'api_email_type' => 'html',
  'api_double_optin' => true,
  'api_update_existing' => false,
  'api_replace_interests' => true,
  'api_send_welcome' => false,
  'api_response' => true,
  'api_success' => true,
  'api_properties' => 
  NC_MCAPI::__set_state(array(
     'version' => '1.3',
     'errorMessage' => '',
     'errorCode' => '',
     'apiUrl' => 
    array (
      'scheme' => 'http',
      'host' => 'api.mailchimp.com',
      'path' => '/1.3/',
      'query' => 'output=php',
      'prefix' => 'us2',
    ),
     'timeout' => 300,
     'chunkSize' => 8192,
     'api_key' => '764cd2e2d6e7dcca00e6e9092c8857c8-us2',
     'secure' => true,
  )),
)

I can see the first and last names of the user I entered in func_get_args array indices 5 and 6 and in the merge_array as MERGE1 and MERGE2. However, when I look at MailChimp all I have is "Testuser" in the Name field:
Screen shot 2012-01-11 at 12.46.19 PM.png

Statistics: Posted by face4radio — January 11th, 2012, 12:48 pm

Re: s2m and Mailchimp sign up

2012-01-11T12:19:17-05:00

loewenberg: When you promoted the user from Level 1 to Level 2, did you click the checkbox that says 'Re-process List Servers:'?

Screen shot 2012-01-11 at 12.18.07 .png

face4radio: Could you please share the relevant log entries from /wp-content/plugins/s2member-logs/mailchimp-api.log? (If you don't see anything there, please make sure logging is enabled in WP Admin -> s2Member -> PayPal Options -> PayPal Account Options -> Enable Logging Routines.)

Statistics: Posted by Raam Dev — January 11th, 2012, 12:19 pm

Re: s2m and Mailchimp sign up

2012-01-11T01:17:52-05:00

I hate to be a pain, but does anyone have any ideas about why I'm not seeing last names being submitted to MailChimp (my question a few days ago)? Has anyone had this happen before, or is something I can fix by changing my settings? Any guidance would be helpful.

Thanks,
- C

Statistics: Posted by face4radio — January 11th, 2012, 1:17 am

Re: s2m and Mailchimp sign up

2012-01-10T11:21:45-05:00

hi Raam. I have enabled logging in the dashboard under S2member/PayPal options/PayPal account details. When I promote the user from level I to level II, nothing is in the logging directory. I appreciate your help in identifying any next steps to get my client's site ready for production. thanks

Statistics: Posted by loewenberg — January 10th, 2012, 11:21 am

Re: s2m and Mailchimp sign up

2012-01-09T18:38:00-05:00

Hi Mike,

If logging is enabled, you should see stuff for MailChimp being logged to wp-content/plugins/s2member-logs/mailchimp-api.log. Is that log file empty even after testing the promotion process? (If so, have you double-checked that logging is enabled?)

Statistics: Posted by Raam Dev — January 9th, 2012, 6:38 pm

Re: s2m and Mailchimp sign up

2012-01-09T17:55:36-05:00

Raam Dev wrote:
If you already have an SMTP plugin installed, you shouldn't install another one. The Configure SMTP plugin basically does the same thing as WP Mail SMTP.

Could you please Enable Logging Routines (WP Admin -> s2Member -> PayPal Options -> PayPal Account Options -> Enable Logging Routines), conduct another test, and then provide us with the contents of wp-content/plugins/s2member-logs/aweber-api.log?

hi. Thank you for your response. The transactions on my website have no financial aspect to them so there is no PayPal transaction that can appear in the logs; when I promoted my users from level I to level II, nothing appeared in the logging directory. I did install the e-mail plug-in and that utility did show that the proper e-mails were being sent out to the people we had programmed into the system.

The mailchimp transaction still does not work properly. I have told S2 member to send the user's details to mailchimp when the user is promoted from level I to level 2. I have the list ID in the mailchimp configuration screen in S2 member. Whether I include a group ID or not, the information is not being sent to mailchimp.

I have attached a screenshot of the e-mail log settings so you could see the e-mails that were sent out when I promoted the member from level 1 to 2.

I appreciate any guidance you can give me to try to resolve this issue. My client site is in maintenance mode but I will be happy to give you credentials to get to the backend if you would like to see it. PM me or send mail to mike [at] meshbiz [dot] com. thanks!

Statistics: Posted by loewenberg — January 9th, 2012, 5:55 pm

Re: s2m and Mailchimp sign up

2012-01-06T17:41:05-05:00

Since this seems to be the place for MailChimp questions, I'll add my own. I've integrated S2M and MailChimp and am seeing signups go through. However, only the user's first name is showing up in MailChimp even though both first and last names are saved on the new WP User.

Here are myRegistration/Profile Fields & Options settings. Thanks!

Statistics: Posted by face4radio — January 6th, 2012, 5:41 pm

Re: s2m and Mailchimp sign up

2012-01-04T18:20:22-05:00

If you already have an SMTP plugin installed, you shouldn't install another one. The Configure SMTP plugin basically does the same thing as WP Mail SMTP.

Could you please Enable Logging Routines (WP Admin -> s2Member -> PayPal Options -> PayPal Account Options -> Enable Logging Routines), conduct another test, and then provide us with the contents of wp-content/plugins/s2member-logs/aweber-api.log?

Statistics: Posted by Raam Dev — January 4th, 2012, 6:20 pm

Re: s2m and Mailchimp sign up

2012-01-03T16:36:49-05:00

Hi. We have the 'configure SMTP' plugin installed and use it to send the results of our contact form7 submission. It's set up to support our gmail account. would using WP Mail SMTP cause a conflict?

Statistics: Posted by loewenberg — January 3rd, 2012, 4:36 pm

Re: s2m and Mailchimp sign up

2012-01-03T16:26:47-05:00

Hi Mike,

You can use the WP Mail SMTP plugin to configure an SMTP server that WordPress, and thereby s2Member, will use when sending emails. Can you try that?

Another useful plugin is EMail Log, which gives you a log of all the emails sent by WordPress (including anything s2Member sends).

Statistics: Posted by Raam Dev — January 3rd, 2012, 4:26 pm

Re: s2m and Mailchimp sign up

2012-01-02T14:12:55-05:00

Hi. I still cannot get my S2Member implementation to send the new use enrollment information to mailchimp. I've added a group and tried it there and also have set it up directly with the list (no groups) but still NG.

I am sending 3 fields: the email address, first name and last name (the latter two are formatted as text).

I may have identified a potential issue: there is no smtp server running on the system hosting the site. We are using an smtp plugin to send mail for the contact7 form. Does S2M use mail to send the data to the list or does it use SOAP and the mailchimp API?

We have S2M configured to add a new member to our mailchimp database when the user is promoted from level 1 to level 2. This will be a manual process where the admin will change the user role in the dashboard. The site is in maint mode so I can't show it to you. I'd be happy to provide a login so you can look around!

Thanks

Statistics: Posted by loewenberg — January 2nd, 2012, 2:12 pm

Re: s2m and Mailchimp sign up

2011-12-29T18:50:34-05:00

Mike, Here are two screenshots of my MC and S2 backend. There were some changes I made to MC that did make it work.

Angela

chimp2.png
chimp3.png

Statistics: Posted by angelar — December 29th, 2011, 6:50 pm

Re: s2m and Mailchimp sign up

2011-12-29T18:29:40-05:00

Mine worked for lists and groups

@angelar - did you have to do anything with the field names on either side? My setup appears to be consistent with yours but mine doesn't work.

Thanks.

Statistics: Posted by loewenberg — December 29th, 2011, 6:29 pm

Re: s2m and Mailchimp sign up

2011-12-29T17:38:52-05:00

angelar wrote:
Hi. Here is the screenshot below of mailchimp groups. So I have one list, and the group title is HLOClub with 2groups : Free Subscribers and Exclusive Club Members. So should the code look like this?

4c24f70d11::HLOClub::Free Subscribers
4c24f70d11::HLOClub::Exclusive Club Members

Thanks!
mchimps2.png

Mine worked for lists and groups

Statistics: Posted by angelar — December 29th, 2011, 5:38 pm

Re: s2m and Mailchimp sign up

2011-12-29T10:26:57-05:00

hi. I had originally just configured mailchimp in the s2member dashboard with the list ID without a group designation. That didn't work, prompting my post. After reviewing the other posts, I added a group and then promoted a member to level 1 and the data still did not go to the new group list in mailchimp. I have attached two screenshots: one of my mailchimp set up and one with as to member.

to summarize my business requirement, website visitors are registering for level 0 and then they are approved by an administrator, promoting them to level I. There is no financial aspect to the transaction. We have written some custom code so that when a member is promoted, an e-mail is sent to specific addresses. This customization, by the way, is in the functions.php file.

Thanks again for your help.

s2Member API - List Servers ‹ GroupDirect — WordPress.png
List Groups for GroupDirect Member Signup - MailChimp.png

Statistics: Posted by loewenberg — December 29th, 2011, 10:26 am

Re: s2m and Mailchimp sign up

2011-12-29T04:55:44-05:00

Mike, could you post a screenshot of your MailChimp panel in s2Member, and your groups page in MailChimp?

Statistics: Posted by Cristián Lávaque — December 29th, 2011, 4:55 am

Re: s2m and Mailchimp sign up

2011-12-28T09:59:29-05:00

hi. I have a similar problem with S2member and mailchimp. My website visitors complete an application, they are held pending our approval, and when we promote them to level I, they are supposed to be added automatically to the mailchimp mailing list. I am using PayPal pro forms and there is no financial transaction associated with our website; applying and joining are free. The notification e-mails go out with no problem but the membership information is not being sent to mailchimp. In the dashboard configuration, we have the mailchimp list number entered properly under the members level I area in the List Server section; is there something else I should be looking at?

my site is in maintenance mode but I would be happy to give you credentials to get in if you would like.

Thank you

Statistics: Posted by loewenberg — December 28th, 2011, 9:59 am