Community Support Forums — WordPress® ( Users Helping Users ) — 2011-03-15T13:15:25-05:00 http://www.primothemes.com/forums/feed.php?f=5&t=2548 2011-03-15T13:15:25-05:00 http://www.primothemes.com/forums/viewtopic.php?t=2548&p=7861#p7861 <![CDATA[Re: Unable To Reinstall Plugin]]> Statistics: Posted by celina — March 15th, 2011, 1:15 pm


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2011-03-15T11:05:47-05:00 http://www.primothemes.com/forums/viewtopic.php?t=2548&p=7857#p7857 <![CDATA[Re: Unable To Reinstall Plugin]]>
I just updated to the new version and all I get is a white screen as well. Have turned off my favorite plugin for now. I will try to uninstall completely and reinstall it again when I have more time.

If it helps the developers, I am running WP 3.1 (latest version), and if I recall correctly, Quick Cache just came out with 2 updates withing a few days of each other, after the earlier update to conform to WP 3.1.

So if my memory servers correctly, I updated Quick Cache a few days ago; everything was fine. The next and latest update just a couple days later (which is the latest version) is the one that gives me a blank screen...

Statistics: Posted by WhiskeyJim — March 15th, 2011, 11:05 am


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2011-02-27T23:52:52-05:00 http://www.primothemes.com/forums/viewtopic.php?t=2548&p=7235#p7235 <![CDATA[Unable To Reinstall Plugin]]>
Today I tried to automatically upgrade to the latest version of the plugin and lost my connection whilst doing so.

After that, all I got was a blank page when trying to access my admin area or my site, so, I logged in to Cpanel and removed the plugin folder manually, deleted advanced-cache.php in the wp-content folder and also the cache directory in wp-content.

Tried again to install Quick Cache and the problem still remains. Is there anything else I need to remove to enable a fresh install? I've never had issues with the plugin before and I'm running WP version 3.0.5.

Is it just that the latest version will only function with WP 3.1?

Very odd and I've never encountered a problem with the plugin before now. Thanks in advance for any suggestions.

Maurice

Statistics: Posted by mosnell — February 27th, 2011, 11:52 pm


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