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Re: New User Email Messages Not Sending

PostPosted: November 28th, 2011, 11:50 am
by ryannagy
Regarding the my issue with a MediaTemple installation where the new user registration cannot be completed and the new user emails are not sent - sometimes the system works, sometimes it does not.

I estimate that about 60% of my new users are not able to complete their registration process. They pay via PayPal but then get a 500 server error or some other error.

Also, when I manually add a new user (which I have to do in the above cases) sometimes I when I add the new member I get a 500 Internal error after clicking "Add Member." The user account IS created but the new user email does not get sent and I have to manually create one.

If anyone has any thoughts on how to fix this, let me know? I really want to keep MediaTemple and to move all my sites there.

Thanks - Ryan

Re: New User Email Messages Not Sending

PostPosted: December 27th, 2011, 3:45 pm
by Raam Dev
Hi Ryan,

I'm not sure if you got this solved, but you may want to take a look at this thread: viewtopic.php?f=4&t=16451&p=58863#p58863