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Immediately Kicked Out Of Admin When Plugin Is Activated

s2Member Plugin. A Membership plugin for WordPress®.

Immediately Kicked Out Of Admin When Plugin Is Activated

Postby abgray » August 31st, 2010, 5:28 pm

When I activate the s2Membership plugin I am immediately kicked out of the Wordpress Admin. When I attempt to go back to the admin login, I get a 500 error. I only have a couple of other plugins and I deactivated those before attempting to activate s2Membership. I am using the following versions:

Wordpress 3.0.1
Thesis Theme 1.8
s2Membership 3.2.3
Host: Rackspace Cloud Sites

Any help would be appreciated.
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abgray
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Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby Jason Caldwell » August 31st, 2010, 5:55 pm

Thank you for reporting this important issue.

WOW. That's not good.
You're the first to report this, and I've been unable to reproduce this issue.
If you'd like us to have a closer look, please use this form to submit a Dashboard login. I'll be happy to have a look for you.

Short of that, if all else fails...
log in via FTP, and delete this directory:
/wp-content/plugins/s2member/
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
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Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby abgray » August 31st, 2010, 6:18 pm

Thanks for the quick reply. I had already deleted the folder so it not longer exists.

I sent you the dashboard login.
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Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby Jason Caldwell » August 31st, 2010, 6:24 pm

Investigating now. ~ Thank you.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
.
User avatar
Jason Caldwell
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Lead Developer
 
Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA

Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby Jason Caldwell » August 31st, 2010, 11:24 pm

Investigation completed.
Thanks for your patience, and for your willingness to provide Dashboard access.

On the Rackspace Cloud, your default "memory_limit" is 32M. So if you have a few plugins installed with WordPress, you can begin to go over this default limit. Which was the case here.

s2Member adds about 2.5MB to your overhead. In your case, the extra 2.5MB pushed you over the default limit. I uploaded an .htaccess file to your WordPress directory, with the following line:
Code: Select all
php_value memory_limit 64M
This corrected the issue automatically.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
.
User avatar
Jason Caldwell
Lead Developer
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Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA

Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby abgray » September 1st, 2010, 5:37 am

Jason,

Thank you very much for your quick attention to this matter. I was unaware of the "memory_limit" issue with the Rackspace Cloud.

I am looking forward to using your plugin.
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abgray
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Re: Immediately Kicked Out Of Admin When Plugin Is Activated

Postby Jason Caldwell » September 1st, 2010, 10:28 am

You're very welcome.
~ Thanks for reporting back.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
.
User avatar
Jason Caldwell
Lead Developer
Lead Developer
 
Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA


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