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White admin page

s2Member Plugin. A Membership plugin for WordPress®.

White admin page

Postby carlo1000 » July 6th, 2010, 3:58 pm

hi
After manual installation on wp3 I get after activation a white page - no chance to see the dashboard.
http://www.holz-verantwortungsvoll-nutz ... 2340e617f9

This is the link. what can I do?

'Regards
Karl
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carlo1000
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Re: White admin page

Postby Jason Caldwell » July 8th, 2010, 7:00 am

Hi there. Thanks for reporting this.

You're not the first person to have this problem. There seems to be a conflict under certain conditions. However, as of yet, we've been unable to reproduce it. If you, or anyone else can provide me with a WP Dashboard login to an installation that is producing this conflict, I'll be happy to have a look. I can be contacted privately through this form: http://www.s2member.com/contact/

@REFERENCE
viewtopic.php?f=4&t=332
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

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Re: White admin page

Postby Jason Caldwell » July 16th, 2010, 1:31 am

Update on this investigation.

With s2Member Pro, we were able to reproduce this bug, running on GoDaddy shared hosting. The problem has to do with the ionCube loader, and/or the Zend Optimizer that is required to run s2Member Pro. On GoDaddy shared hosting, there is a lengthy delay with any update to the php.ini file, which can cause "the white screen of death" temporarily during the transition.

In our testing ( thus far ), the bug does NOT have anything to do with s2Member Pro, but rather, with the delay in server configuration updates on the shared hosting platform offered by GoDaddy.

Possible solution: After updating your php.ini file, wait approximately 1 hour before re-testing your installation. If the problem persists, please contact GoDaddy Support for further assistance.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
.
User avatar
Jason Caldwell
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Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA


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