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Restoring cancelled subscription

s2Member Plugin. A Membership plugin for WordPress®.

Restoring cancelled subscription

Postby foliovision » January 19th, 2012, 2:16 pm

Hello support,

we have members which cancel they PayPal subscription payment profiles, then they get demoted on the website and they later decide to re-join. What is the best solution for this?

I found only one thread about similar issue: Demoted member re-activate himself: viewtopic.php?f=4&t=6651&p=16475&hilit=restore+subscription#p16475

However we don't have PayPal Pro.

How to handle this? I imagine that once they cancel their PayPal subsciptions, they need to get a new one and it needs to be associated with their existing account.

Are the PayPal "Subscription Modifications" buttons which you provide exactly for this purpose?

Thanks,
Martin
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foliovision
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Re: Restoring cancelled subscription

Postby Jason Caldwell » January 19th, 2012, 10:56 pm

Hi there. Yes, that is correct. You would use a PayPal Subscription Modification Button to allow an existing Free Subscriber (perhaps due to a prior demotion) to pay you again and have their account upgraded back to a paid status at a higher Membership Level.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

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Jason Caldwell
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Location: Georgia / USA

Re: Restoring cancelled subscription

Postby foliovision » January 24th, 2012, 5:23 am

Hello Jason,

thank you, I'll post here if we decide to use this and it works or if we have some more questions.

Thanks,
Martin
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foliovision
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Posts: 30
Joined: August 4, 2011

Re: Restoring cancelled subscription

Postby Jason Caldwell » January 24th, 2012, 3:27 pm

Sure Martin. Let us know if we can help. Thanks for the follow-up.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
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User avatar
Jason Caldwell
Lead Developer
Lead Developer
 
Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA


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