PriMoThemes — now s2Member® (official notice)

This is now a very OLD forum system. It's in READ-ONLY mode.
All community interaction now occurs at WP Sharks™. See: new forums @ WP Sharks™

Custom registration fields missing

s2Member Plugin. A Membership plugin for WordPress®.

Custom registration fields missing

Postby RGIIEF » January 27th, 2012, 1:09 pm

Since I upgraded to the latest version of s2Member, I can no longer add custom fields to my registration form. I see the words "Custom Registration/Profile Fields" but the area next to it is blank. Any help is welcome!

This is what I see:
Attachments
Capture.jpg
Capture.jpg (69.92 KiB) Viewed 4077 times
User avatar
RGIIEF
Registered User
Registered User
 
Posts: 6
Joined: September 2, 2011

Re: Custom registration fields missing

Postby Cristián Lávaque » January 28th, 2012, 4:38 am

That's odd. Could you try re-installing the plugin in case there was a problem when you updated? viewtopic.php?f=36&t=247

Remember to have the deactivation safeguards enabled. WP Admin -> s2Member -> General Options -> Deactivation Safeguards

If re-installing doesn't work, you can check for a JavaScript conflict, which may be caused by the theme or another plugin. Try, a test, changing to the default theme (TwentyEleven) and see if your custom fields setting works properly then. If not, try deactivating other plugins one by one and check after each if the problem is gone.

I hope that helps. :)
Cristián Lávaque http://s2member.net
Is s2Member working for you? Please rate it Image at WordPress.org. Thanks! :)
User avatar
Cristián Lávaque
Developer
Developer
 
Posts: 6836
Joined: December 22, 2010

Re: Custom registration fields missing

Postby RGIIEF » January 28th, 2012, 12:02 pm

Hi, I did everything you suggested:

uninstalled s2Member (via ftp) and reinstalled it
changed theme to twenty 10
deactivated my other plugins: Easy Columns, Tim Thumb vulnerability Scan

I got the same thing...no drop down menu for customizing the registration form fields. Note that this feature was working when I first installed s2member last fall.

Thanks for your help. :?
User avatar
RGIIEF
Registered User
Registered User
 
Posts: 6
Joined: September 2, 2011

Re: Custom registration fields missing

Postby Cristián Lávaque » February 3rd, 2012, 12:04 am

How odd. So you ended up with just WordPress and s2Member and you still had the problem?

What WordPress and s2Member versions do you have? What browsers does this happen with?

Could you check Firefox' Error Console when you load that page, if there's any error? Firefox menu -> Options -> Error Console
Cristián Lávaque http://s2member.net
Is s2Member working for you? Please rate it Image at WordPress.org. Thanks! :)
User avatar
Cristián Lávaque
Developer
Developer
 
Posts: 6836
Joined: December 22, 2010

Re: Custom registration fields missing

Postby Jason Caldwell » February 6th, 2012, 3:50 pm

Yes, please provide us with those details and perhaps it will uncover the underlying issue.
I would advise taking a look at this article just to rule it out.
viewtopic.php?f=36&t=14787
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

Is the s2Member plugin working for you? Please rate s2Member at WordPress.org.
You'll need a WordPress.org account ( comes in handy ). Then rate s2Member here Image
.
User avatar
Jason Caldwell
Lead Developer
Lead Developer
 
Posts: 4045
Joined: May 3, 2010
Location: Georgia / USA


Return to s2Member Plugin

Who is online

Users browsing this forum: No registered users and 0 guests